TESTIMONIALS
“We had no clear tobacco security strategy to manage high risk product. Since we installed VDMS cigarette units in our stores we have seen stock losses come down to minimal amounts, and along with site specific planograms, we are able to accurately control and manage the range nationally across a broad spread of remote geographical sites. Everything has been easy to implement, and the support has been amazing. It’s a no brainer to make the decision to install cigarette vending units, the team at VDMS are very helpful and ensure the install is done to the highest standards. VDMS also takes the worry out of state specific legislation for signage as the screens are used for this purpose ensuring you are not in breach of legislation. Initially we were concerned about the cost of the first unit; thereafter we have seen such ease of use with sales so much quicker from the sales assistant to the obvious security benefits that the unit pays for itself over time. If you do your sums on losses and exposed risk, it will undoubtably steer you to investing and if you’re smart the media player component can be a nice additional win as well. The system is simple and easy to use, as well as it integrates seamlessly with our POS hardware. The benefits we are seeing are improved security of product, great customer service and improved service times at the POS for our customers. As our business operates in the most remote and inhospitable places in Australia, we needed a partner that understood our needs and would support us appropriately. Apart from removing a significant risk factor, it would be the option to use the VDMS for both media advertising and dispensing other products such as Telecommunications.”
“We needed a secure system for cigarette stock along with stopping theft with relation to staff etc. We wanted to create more customer awareness with the digital screens which we use to display our current specials. We wanted to make sure the unit was theft proof. Upon seeing numerous attempted break-in videos, I realised it is fairly bullet proof. We felt that it would be an excellent long-term investment. We had very positive feedback from numerous colleagues. Before we had a machine it was difficult to manage stock and security, so the VDMS machine made it much easier for stock control. It is very simple to use the selection screen and we can clearly see which products are more popular than others. We believe the machine is a great investment and the VDMS team have an easy-going nature with excellent customer service.”
“before reaching out to VDMS, we had a range of issues with our cigarette stock. ie staff theft, staff errors on the POS system & security of the stock at our sites. since installing the VDMS system, we have a seamless integration into our POS, stocktaking is easy and our stock is quite secure now. While the investment isn’t small, it pays for itself in the time saved by our staff.”
“Given the cost of the inventory and my investment across my business I wanted a secure and dedicated way to secure and manage this, so I reached out to VDMS to assist me with a solution to meet my business needs. VDMS cigarette vending machine allows me piece of mind that my staff are safer than they would be without it, potential thieves will generally look for an easier target after they realise the stores have VDMS. The stock control and security of your inventory along with the peace of mind that your staff are safer when a VDMS is instore should make the decision easier! The units are clearly more expensive that a standard joinery unit that is the traditional solution was my biggest concern however when these costs are amortised across the term, I would expect in between store refurbishments the number is not really an issue. The benefits I have experienced by engaging with VDMS have been increased Staff safety and wellbeing, Secure inventory, and ease of stock control.”
“We are fortunate to have invested in your technology as it once again proved to benefit our retail front line staff by minimizing the amount of touch points during a transaction.”
“We are fortunate to have invested in your technology as it once again proved to benefit our retail front line staff by minimizing the amount of touch points during a transaction.”